Read this first On 11 June 2026 Canada abolished the office that was handling our human rights complaint. We found out from the CBC. We were offered this one instead, and we refused it. Why we refused
Canadian companies operate mines, wells and pipelines in more than a hundred countries. When those operations displace communities, poison water, or cost people their lives, the people harmed have to complain to an office designed to fail them.
Canada's National Contact Point is a small office inside Global Affairs Canada with no powers. It is not independent of government and it conducts no independent investigation of complaints. Since 2000, thirty-two complaints have been brought to it; twenty-three of those were against Canadian mining multinationals. It cannot compel a company to attend, produce a document, or do anything at all. Participation is voluntary.
This was supposed to have been fixed. In 2019 Canada created an Ombudsperson with promised investigative powers. Those powers never arrived. Carney closed the office with our complaint still unresolved.
We were then offered the National Contact Point instead. We refused. We refused because of the Goldcorp precedent: the NCP accepted that a complaint had merit, then closed the file when the complainants declined to sit down with the company.
The NCP transmits the complaint and the complainants' identities to the company, requires confidentiality of the complainants, and produces no finding, so the company receives a documented list of who is organising against it, and gives up nothing.
So we chose to terminate our complaint.
Our own case, and what happened when we brought it to our Member of Parliament, is documented at jessicafancy.com.
The history behind that decision is set out in About the Office.
If you believe a Canadian multinational enterprise has harmed you, your community, or your environment, you have come to the right place. You will be acknowledged within five (5) business days. Please lower your expectations accordingly.
Three ways to begin
I have been harmed
Begin the intake process. Bring documentation, patience, and a signed oath.
I am a multinational
Access your Responsible Business Conduct dashboard and response options.
I want to see outcomes
Review our public Case Tracker. Every case, faithfully recorded.
File a Complaint (a "Specific Instance")
Please complete all eight steps. Each step brings you closer to acknowledgement.
Responsible Business Conduct Portal
Welcome back. A complaint has been filed naming your enterprise. There is no need for alarm. Please select your preferred response below.
- To decline to participate, at any stage, without adverse inference.
- To have your good faith presumed and not subject to review.
- To confidentiality of these proceedings.
- To a facilitated dialogue in which no finding of fact will be made.
- To conclusion of the file without any recommendation of remedy.
The notifier's rights are listed in Form NCP-PNR-01, Schedule B, which is not currently available.
What would you like done about these complainants? Each option is fully compliant with our Procedures. You may select as many as you like.
Make a Voluntary Contribution to Responsible Governance
Enterprises wishing to support the continued smooth operation of grievance services may contribute to the governing party. Contributions are, of course, unrelated to outcomes. This button links to the real donation page of the Liberal Party of Canada, whose government abolished the office with real teeth following 530 recorded industry lobbying communications. We make no claim of a specific transaction. We simply place the two facts side by side, as the public record does.
Contribute to Responsible GovernancePublic Case Tracker
In the interest of transparency, we publish the status of every complaint. We are proud of our record.
Where your complaint goes
Every branch terminates in the same box. This is not an oversight in the diagram.
| Case | Notifier | Enterprise | Sector | Outcome | Remedy |
|---|
Illustrative cases are drawn from the documented public record of Canada's real NCP and its critics; details are simplified for parody. See About for sources.
Notify me when remedy becomes available
Leave your email and we will alert you the moment these mechanisms deliver remedy to a complainant.
If you have a real complaint, this part is not satire.
This site is a parody. The situation it describes is not. As of June 2026, Canada has no government office that will independently investigate a complaint against a Canadian company operating abroad and secure remedy for you. The Ombudsperson was abolished. The National Contact Point remains, but conducts no investigations and recommends no remedy.
That does not mean there is nowhere to turn. There are organizations in Canada that work with communities harmed by Canadian companies overseas, and that can connect you with legal and strategic support. None of them adjudicate complaints or deliver remedy, but they know the terrain, and they will talk to you.
You can also file with Canada's National Contact Point. It will not investigate and it will not remedy, and before you do, read what filing puts on the record and who receives it. Go in with your expectations set by everything above.
We would rather tell you that plainly than have you learn it the way others did.
About the Office
The National Contact Point of No Return is the latest in a proud, unbroken line of Canadian offices built to receive complaints about Canadian companies and resolve none of them.
Our structure
This complaint about oil, gas, and mining is reviewed by a committee of eight federal departments. It is chaired by the department for global trade and vice-chaired by the department responsible for promoting natural resource extraction. The same trade-and-resources pairing has run every accountability office in our lineage for nearly two decades. We see no tension here. Neither will you, eventually.
Our Proud History
Since 2007, Canada has built a watchdog roughly every few years. Each was voluntary by design. Each was defanged, ignored, or abolished. We invite you to tour the exhibits.
The National Roundtables
Multi-stakeholder process that recommended a real, independent ombudsman with the power to investigate.
Cause of death: Recommendation ignored. The government declined to create the office it proposed.
The Extractive Sector CSR Counsellor
Born of the industry-run "Devonshire Initiative," named for the address of U of T's Munk centre, endowed by Barrick Gold, whose founder Peter Munk built it. An office to police mining, named after a building the mining industry paid for.
Cause of death: Zero of six. Mediated no resolution in any of the six cases brought to it. The Counsellor resigned in 2013; the office then sat empty, at a cost of $180,000 to run nobody, for over a year.
Sources: MiningWatch Canada; Open Canada; GAC's own CSR Strategy evaluation.
Bill C-300
A private member's bill, the one attempt at real, binding accountability with consequences for abusers.
Cause of death: Brown envelopes and bathroom breaks. Defeated by a handful of votes, after an industry lobbying campaign critics blamed for the loss.
The National Contact Point
Reviews complaints under the OECD Guidelines. Housed in Global Affairs, whose mandate is to promote international trade.
Status: Alive, but harmless. No independent investigations, no findings of fact, no remedy. When formal mediation is ever required, it refers you to itself.
Sources: MiningWatch Canada; OECD Watch NCP Evaluations.
The Ombudsperson (CORE)
Promised in 2015 as "first of its kind," with the power to compel witnesses and documents.
Cause of death: Carneyism. Abolished June 11, 2026. Stripped of compel powers before opening, following 530 recorded industry lobbying communications; left leaderless from 2025; then eliminated as "ineffective." 36 complaints were awaiting decisions. The complainants learned of the abolition from the news.
Sources: Justice & Corporate Accountability Project; Cambridge Journal of Law & Society; MiningWatch; rabble; Mongabay.
Reserved
Space held for the next office. It will be announced as "first of its kind," "independent," and "with real teeth." It will be voluntary by design.
Cause of death: To be determined. The lineage is unbroken; only the letterhead changes.
Carneyism (n.)
The art of offering something of value to secure engagement, then quietly exchanging it for something lesser once engagement is secured. From the older carnival sense, updated for federal use.
Carneyism is not new. It is the governing method of every office in the gallery above. The 2007 Roundtables proposed an ombudsman with the power to investigate; the public received a Counsellor with the power to suggest. In 2015 an Ombudsperson was promised as "first of its kind," with authority to compel witnesses and documents; the office that opened could compel nothing. Each time, the valuable thing was shown, then swapped.
The doctrine takes its current name from its most complete practitioner, who campaigned as the adult in the room and, in June 2026, resolved the tension between promise and delivery by abolishing the office entirely. There was no longer anything left to swap. Elbows up.
It's not a bug. It's a feature.
In its own words
We reproduce the following official descriptions of these offices without comment. Each is quoted accurately from the public record.
Our purpose, in our own words
Lest anyone doubt whom these offices serve, the government's own CSR strategy explains the problem it was built to solve: that unresolved disputes can directly impact businesses through project delays, damaged reputations, and the loss of investment capital. The concern is the company's investment certainty. Your harm is a "dispute."
What this parody is really about
Canada's actual National Contact Point is a real government grievance body for complaints against Canadian multinationals under the OECD Guidelines. Critics, including MiningWatch Canada, OECD Watch, and the Canadian Network on Corporate Accountability, have documented across four successive offices that Canada's mechanisms conduct no independent investigations, make no findings of fact, and recommend no remedy, and that the great majority of complaints have concerned Canadian mining companies. This site dramatizes that documented record.
Sources on the public record
- MiningWatch Canada: Canada's National Contact Point for the OECD Guidelines: An Ineffective Human Rights Mechanism; reporting on the CSR Counsellor's record
- OECD Watch: National Contact Point Evaluations (2024); the Bruno Manser Fonds v. Sakto challenge
- Justice & Corporate Accountability Project: the 530 CORE lobbying communications
- Cambridge Journal of Law & Society: Extracting Profits: State Regulation and the CORE
- Global Affairs Canada: its own CSR Strategy evaluations and NCP procedures
Real enterprises named in the Case Tracker appear solely as documented subjects of real complaints, used for commentary and criticism.